DAMAGED GOODS

The liability of many goods to damage en route makes it important for the dealer to act cautiously in throwing the blame on the wholesaler or shipper. Nothing can be more unwise than to receive a shipment of goods by freight and return a damaged cheese by express, or to return an entire invoice because one item in it is wrong. Write carefully and coolly to the shipper, stating the particulars and saying that such articles are held subject to his order--and expense and trouble will be saved to all concerned. Many goods, especially in winter, are sent at the risk of the party ordering them and it is best to understand all the circumstances before making claims. Just claims should always be made promptly, but it is very dangerous to contract the reputation of making claims on trivial grounds.